JOB DESCRIPTION

Human Resources Intern

Summary
The HR Intern's position responsibility falls into support of several categories including staffing/recruitment, employee on-boarding and off-boarding, benefits and salary administration, Human Resource Information System (HRIS) maintenance and data integrity, manager and employee relations, and HR process implementation and support, with a strong focus on the Operations Group. Must have strong communication and organizational skills, be customer service driven, and have a passion for supporting the Human Resources department to deliver results that align with the vision of the company. The HR Intern establishes a customer service-oriented philosophy. The position reports to HR Business Partner.

Primary Duties and Responsibilities

• Supports colleagues, managers and benefit providers to provide information, assistance and resolution regarding employment, payroll, Family & Medical Leave Act (FMLA), short-term disability (STD), workers' compensation, benefits, employee relations and terminations, ensuring compliance with federal and state laws
• Supports benefit administration including enrollment, change reporting, and claims; communicates information to colleagues
• Coordinates staffing and recruiting support including job posting, resume reviews, candidate communication, scheduling and interviewing, background screening, pre-employment drug screening, and offer letter generation
• Coordinates activities for new employee on-boarding including first day orientation, employee payroll and benefit portal training, as well as job specific on-boarding training and activities
• Completes compensation and market surveys and ad-hoc reporting as required
• Supports the Human Resources team with reporting, employee records and data administration including EEO reporting, AAP, general HR metrics and other ad-hoc data collection
• Audits employment eligibility (I-9) process; completes verifications of employment; maintains updated forms, records and personnel files; acquires background reports; may process new hires and terminations under supervision of HR Manager; manages provider reports
• Maintains appropriate recordkeeping to support Affirmative Action and EEO requirements
• Assists in the research and implementation of a variety of HR initiatives and solutions to achieve company goals
• Assists in coordinating company-sponsored functions, including employee appreciation events, luncheons, wellness activities, etc.
• Coordinates employee off-boarding including exit interviews and exit process
• Acts as support and liaison between the company and its providers - fostering effective relationships with client representatives
• Acts as payroll back-up
• Participates actively in safety program, leading a committee, investigating incidents, filing claims and assisting employees
• Scheduling and support for training and development initiatives and in certain instances, facilitating training (i.e. New Hire Orientation)
• Other duties as assigned

Knowledge and Skill Requirements

• In process of pursuing Bachelor's Degree in HR Management, Business Administration or equivalent preferred
• Excellent communication and organization skills
• Minimum of 1 years' experience providing Human Resource support
• Excellent computer skills including Outlook, Word, Excel and PowerPoint
• Prior experience with HRIS and report writing preferred
• Bilingual preferred
• Must be able to work in the US

Competencies

• Requires foundational knowledge of principles and practices of human resources, as well as office administration procedures
• Requires effective oral and written communication skills. Ability to communicate effectively and professionally with all levels of the organization and also individuals outside of the organization
• Requires excellent interpersonal skills to handle sensitive and confidential situations, subsequent documentation and the ability to maintain absolute discretion at all times
• Proficiency in Microsoft Excel, Power Point and Word software
• Experience with an HRIS database preferred
• Maintain affiliation with human resources programs and HR organizations

Key Behaviors

• Are accountable to others
• Have the courage to challenge the status quo
• Are honest with co-workers and customers
• Able to be innovative problem solvers
• Are engaged team members
• Add value to the Company
• Expects excellence of self and others
• Overserves top customers
• Understands, simplifies and acts to improve processes

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk or hear; uses hands to finger, handle, or touch objects or controls. Duties include data entry 90% of the time. The employee may lift, push or pull up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.