This position provides support to a mortgage banker through the sales, and management of clients and referral sources. Provides assistance by assisting with documentation and service requests for each transaction. Serves as a point of contact with clients by providing updates, answering inquires and following up on outstanding documentation. Enhances outreach through direct mail, phone campaigns, and other activities that facilitate sales and marketing efforts. The support specialist-mortgage producing position allows for the secondary production of mortgage loans by the specialist who's demonstrated prior mortgage originations and chooses to continue to do so on a limited basis.