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Senior Business Analyst - Strategy Enablement
Alpharetta, GA
Job Description
JOB DESCRIPTION
Please note that this is a hybrid position and can be based out of:
- Camp Hill, PA
- Rancho Cordova, CA
- Alpharetta, GA
This job is responsible for providing complex analytical data gathering and research, interpretation, reporting, and policy/procedure development at the enterprise and divisional levels. Responsibilities include documenting, providing analysis of business impacts, developing case scenarios for new or enhanced systems, and analyzing, testing, and assisting in the implementation of workflow and process maps. This position provides recommendations for resolution of complex operational issues and assists in day-to-day system and user administration. Incumbent will also be responsible for the development and on-going maintenance of divisional/enterprise financial, costing, and productivity models.
RESPONSIBILITIES
- Provides process improvement and project leadership for divisional and enterprise projects.
- Acts as business system lead for divisional inventory of process maps and workflows, developing and deploying tactical solutions to solve business issues at both divisional and enterprise levels.
- Participates in the development, documentation, and management of project plans including requirements gathering, design, risk analysis, testing, implementation, and maintenance.
- Transforms data into impactful business insights, strategy recommendations and implementation plans to improve key performance metrics for the business.
- Gathers information from internal and external stakeholders to document business, process, functional, and/or data requirements.
- As part of project plan design and management, performs dependency analysis, functional design review, workflow analysis, use case analysis, and data and process modeling.
- Prepares and plans all aspects of the Requirements discipline, including controlling or participating in estimating, feasibility analysis, meeting facilitation, management, and executive reporting, change request management, issue tracking, and process improvements.
- Develops and maintains divisional/enterprise financial, costing, and productivity models.
QUALIFICATIONS
- 4 or more years business analysis experience with a bachelor's degree or equivalent experience in lieu of a degree. High school diploma/GED required.
- Business analysis experience in a center of excellence or consulting role, supporting large teams of business and executive management.
- Healthcare or dental insurance experience.
- Expert knowledge and experience with financial, process and data-driven structured analysis techniques.
- Strong analytical and problem-solving skills to evaluate business processes and recommend effective solutions.
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly while maintaining excellent attention to detail.
- Familiarity with Delta Dental products, policies, claims, eligibility, and guidelines.
- Proficient in Metavance, Formworks, and Pega (Grievance and Appeals) with an understanding of the clinical space.
- Ability to interact with all levels of personnel and communicate clearly in a professional manner.
- Working knowledge of SQL, Visio, and Microsoft Office Suite.
- Certified Project Management Professional (PMP) a plus but not required.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $74,000 - $170,900
ADDITIONAL INFORMATION
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
- Generous paid time off plus 12 holidays and your birthday off!
- Low-cost premium medical insurance options
- 100% paid dental and vision insurance
- Generous 401(k) matching and flat contribution
- Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
- Employee LiveWell program, focusing on overall employee well-being
- Fertility and diabetes benefits
- Employee discount program: AT&T/Verizon, entertainment, travel, and more!
- Culture of learning: career development and tuition reimbursement
- Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please note, Delta Dental will not sponsor applicants for work visas for this position.
#LI-Hybrid
ABOUT THE TEAM
At Delta Dental, our success is only as strong as the people who execute it! We take enormous pride in being the nation's most recognized and widely-used provider of dental insurance - and we've come this far by living our core values of innovation, excellence, service and trust. Our vision is to motivate and empower every employee so that we're all inspired to take exceptional care of our customers, providers and ourselves. We believe in integrity, accountability, collaboration, and giving every employee equitable opportunity for their voice to be heard and development to be fostered.
If you're excited about the prospect of transforming the future of health care and growing in your career, join our smile revolution!
To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: Delta Dental Ins. on and #LifeatDDins on and , Delta Dental Ins. on and Delta Dental Ins. on .
We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time.
Proof of eligibility to work in the United States must be provided if selected for hire.
*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York
If You Are A Current Employee To Apply
We are an Equal Opportunity Employer and it is our policy to provide equal opportunity in employment without regard to race, color, religion, ancestry, sex, citizenship, national origin, age (over 40 years), sexual orientation, marital status, veteran status, pregnancy, physical disability, mental disability or medical condition or any other characteristic protected by state or federal law. This policy also applies to the qualified disabled veterans and veterans of the Vietnam era.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
4+ years
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