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Vendor Manager
Atlanta, GA
Job Description
Vendor Management Specialist (VMS)
What this job involves
The VM Specialist is primarily responsible for vendor oversight of National services at the client sites and is fully accountable for the delivery of a variety of third-party vendor services at the client sites, consistent with the agreed scope of work, service level and funding - including meeting guaranteed savings targets. Ability to understand & manage vendors across a wide range of services, including Food, Parking, Fire Life Safety, Elevators, Grounds, Snow Removal, Pest Control, and assignments as needed to support the account.
The Contracts Specialist has financial management responsibilities at the sites, and is responsible for performance monitoring and reporting, as well as supporting the FM & Technology Director. Where appropriate, the VMS is expected to take on a Client Relationship Manager role, working with key stakeholders to ensure services are flexibly meeting the customer's changing business environment.
What is your day to day?
Review and validate vendor performance of contracted responsibilities to ensure accurate and timely payment for services received
Work with the vendor(s) and other JLL Subject Matter Experts to drive improvement in safety, quality and cost reduction through implementation of best practices, innovations and work process improvements.
Monitor contract performance and report on overall service or business outcomes
Work closely with Sourcing Director to ensure contract development process is proceeding as planned, assist in the vendor bid analyses as and when required
Ensure compliance to Client's sourcing and contracting policies and procedures.
Assist with the oversight and/or administration of National Vendors for correctly using Corrigo, billing and executing to the contracted expectations.
Collaborate with functional teams to ensure alignment and support core strategies and initiatives, ensuring consistency of messaging
Communicate effectively with internal and external stakeholders at all organizational levels
Desired experience and technical skills
Required
3+ years vendor relationship management experience
Able to demonstrate a professional career and subject matter expertise within IFM/Soft Services
High degree of maturity, ethics and professionalism to help ensure control of the company's contractual obligations
Possess strong written, verbal and interpersonal skills
Strong computer background with proficiency in MS Office, particularly Excel
Ability to multitask and possess proven organizational skills
Preferred
Bachelor's degree in Business or related field
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
What this job involves
The VM Specialist is primarily responsible for vendor oversight of National services at the client sites and is fully accountable for the delivery of a variety of third-party vendor services at the client sites, consistent with the agreed scope of work, service level and funding - including meeting guaranteed savings targets. Ability to understand & manage vendors across a wide range of services, including Food, Parking, Fire Life Safety, Elevators, Grounds, Snow Removal, Pest Control, and assignments as needed to support the account.
The Contracts Specialist has financial management responsibilities at the sites, and is responsible for performance monitoring and reporting, as well as supporting the FM & Technology Director. Where appropriate, the VMS is expected to take on a Client Relationship Manager role, working with key stakeholders to ensure services are flexibly meeting the customer's changing business environment.
What is your day to day?
Review and validate vendor performance of contracted responsibilities to ensure accurate and timely payment for services received
Work with the vendor(s) and other JLL Subject Matter Experts to drive improvement in safety, quality and cost reduction through implementation of best practices, innovations and work process improvements.
Monitor contract performance and report on overall service or business outcomes
Work closely with Sourcing Director to ensure contract development process is proceeding as planned, assist in the vendor bid analyses as and when required
Ensure compliance to Client's sourcing and contracting policies and procedures.
Assist with the oversight and/or administration of National Vendors for correctly using Corrigo, billing and executing to the contracted expectations.
Collaborate with functional teams to ensure alignment and support core strategies and initiatives, ensuring consistency of messaging
Communicate effectively with internal and external stakeholders at all organizational levels
Desired experience and technical skills
Required
3+ years vendor relationship management experience
Able to demonstrate a professional career and subject matter expertise within IFM/Soft Services
High degree of maturity, ethics and professionalism to help ensure control of the company's contractual obligations
Possess strong written, verbal and interpersonal skills
Strong computer background with proficiency in MS Office, particularly Excel
Ability to multitask and possess proven organizational skills
Preferred
Bachelor's degree in Business or related field
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
3+ years
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