TEMP-Admin Clerical Cust Svc (CEISMC)
Atlanta, GA 
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Posted 4 days ago
Job Description
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Job ID
272103
Location
Atlanta, Georgia
Full/Part Time
Full-Time
Regular/Temporary
Temporary
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About Us

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Job Summary

Provide office support services within a campus unit to include organizing and preparing correspondence, reports and other documentation; scheduling meetings and events; file maintenance, and related administrative activities; and assisting customers with their service needs. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staff, vendors and office visitorsThis position typically will advise and counsel: NA This position will supervise: NA

Job Summary

This position will serve CEISMCs Summer P.E.A.K.S (Programs for Enrichment and Accelerated Knowledge in STEAM), an in-person program on the campus of Georgia Tech and for the STEAM Whistle Workshop, a virtual STEAM program. Summer P.E.A.K.S. and STEAM Whistle Workshop run through June and July 2024. Applicants must have prior experience working or volunteering with K-12-aged students. Applicants should have leadership experience, experience in providing quality customer service, and the ability to speak professionally with students, parents and instructors.

Responsibilities

Job Duty 1 -
Compose routine correspondence; prepare and route correspondence, reports and other documentation.

Job Duty 8 -
Gather pertinent information regarding customer service needs.

Job Duty 9 -
Respond to customer questions or concerns.

Job Duty 10 -
Perform other duties as assigned

Job Duty 2 -
Compile and organize data for use in reports.

Job Duty 3 -
Schedule and make arrangements for meetings and other events.

Job Duty 4 -
Make travel arrangements for unit staff management and staff as directed.

Job Duty 5 -
Maintain office supplies inventory.

Job Duty 6 -
Maintain filing system.

Job Duty 7 -
Receive and refer phone calls; greet and direct office visitors.

Responsibilities

The CEISMC Group Leader's role will include, but not limited to: 1) checking students in and out with parents when they arrive/leave campus or taking attendance online, 2) supervising groups of students throughout daily activities, 3) monitoring them during lunch 4) taking students to various locations on campus for tours and lectures 5) assisting instructors during parent presentations every Friday, 6) fulfilling tasks associated with the day-to-day in-office operations of summer camps, 7) completing a summer-long deliverable at the end of employment.


SUMMER PROJECT: This summer's Group Leader project will include the creation of a deliverable that can be used to market the Summer P.E.A.K.S. program to students and families. Please be sure to include your qualifications and/or relevant coursework in your resume.

Required Qualifications

Educational Requirements
High school diploma, GED Certificate or Vocational School Diploma

Other Required Qualifications
Ability to work outside of typical business hours as needed, potentially including but not limited to evenings, weekends, and holidays.

Required Experience
Up to two years of job related experience

Preferred Qualifications

PREFERRED EDUCATION:

High school diploma and at least one year of college.

PREFERRED EXPERIENCE:

EXPERIENCE:PREFERRED EDUCATION:PREFERRED EDUCATION:PREFERRED EDUCATION:PREFERRED EDUCPrefer candidates who have at least one year of experience working or volunteering with students grades K-12. Prefer students who are familiar with the Georgia Tech campus.

Knowledge, Skills, & Abilities

SKILLS
This job requires skills in general office administration to include document preparation and processing, records management, event planning and organization, spoken/written communications and interpersonal skills, and the ability to multi-task. Skill in basic office related computer applications is required.

Knowledge, Skills, & Abilities

The CEISMC Group Leaders are a valued member of a small team running Summer P.E.A.K.S and STEAM Whistle Workshop. The Group Leaders report directly to Expanded Learning Programs' Educational Outreach Manager I. The Group Leaders must welcome positive direction and suggestions, possess a strong work ethic, maintain safety for students, and be customer service-oriented. The intern is the direct contact for parents on a daily basis and represents CEISMC. Activities and decisions are varied in nature, which to some degree requires independent action and judgement in solving common problems. Some physical activities are involved such as walking long distances and lifting heavy boxes for in-person programming.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

Background Check


Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Other Information

A background check and CPR training (provided) are required for this position.


Georgia Tech is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of race, ethnicity, ancestry, color, religion, sex, pregnancy (including childbirth, lactation, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, marital status, disability, genetics (including testing and characteristics), or protected veteran status, uniformed service-member status, political affiliation or any classification protected by federal, state, or local law. Consistent with its obligations under federal law, each company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance in employment qualified women, minorities, disabled individuals and veterans.

Georgia Institute of Technology is committed to making our online job application as accessible as possible. In the event you require accessibility assistance applying for open positions, please contact us at employee-relations@ohr.gatech.edu.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full or Part Time
Required Education
High School or Equivalent
Required Experience
2+ years
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