The ideal candidate has strong business and consultative expertise, is able to communicate the value of technology to their function stakeholders, is a trusted and experienced partner to the business areas, delivers technology solutions flawlessly, knows how to navigate in an everchanging technology environment, can partner with functional teams to sell and win, is a fantastic manager of people and thrives in a fast paced environment. Works in partnership with other members of the Technology Leadership team to set technology direction, strategy and vision. Directs IT staff providing end to end support of the overall digital business platforms, integration development and operational support. Serve as the primary liaison between third-party vendors, leadership teams, end-user groups and other IT support areas.
Essential Duties and Responsibilities:
* Collaborate with business units and teams to investigate, evaluate, implement, maintain and enhance applications and operations support for our Digital Business Platforms.
* Contribute and provide thought leadership across the work of HFHI's mission; includes strategic planning with other IT directors for synergistic opportunities
* Provides and sets direction for a cost-effective solutions encompassing: business applications; application support; process improvement; functional business analysis
* Manages all assets pertaining to support the full lifecycle of technology investments; from procurement, licensing, operations, upgrades and retirement
* Collaborate with business unit leadership to drive strategy and deliver business solutions that directly contribute to the success of HFHI's mission.
* Work closely with business units to define business requirements for evaluation, piloting and integration of digital platforms
* Partner with business units to ensure IT technology roadmap is in alignment with tactical business unit plans and will support specific ERP initiatives
* Establishes Key Performance Metrics and definition of success
* Coordinates and manages outside vendors, contract negotiations and service level agreements
* Provides guidance, leadership and mentoring to a team of IT professionals. Supports and develops the technical expertise needed to meet long-term business needs. Manage staff by reviewing, approving and allocating work and work assignments among staff
* Planning, developing, supervising and implementing IT projects utilizing the established techniques, tools and frameworks
* Fiscally responsible for area of support actual-to-budget expenditures, adjusting expenditure patterns/trends as needed to comply with budgeted amounts. Prepare, revise, finalize and submit the annual budget for the Digital Business Platforms technology area.
Minimum Qualifications:
* Education: Bachelor's degree in Computer Science or related field; or equivalent combination of education and experience
* Years of Related Experience: Must have a minimum of 10 years related experience, preferably in a non-profit setting.
Requirements:
* Significant experience in managing services through partners/vendors in outsourced model
* Passionate and knowledgeable about the technology landscape, with a history of predicting and planning for implementation of trending technologies to maximize investment
* Demonstrated ability to prioritize tasks or projects to align with the strategic objectives and with business goals.
* Thorough understanding of operational support processes with excellent business acumen
* Proven record of building high performing team
* Proven history of thriving in a fast-paced environment, while dealing with ambiguity.
* Excellent verbal and written communication skills
* Active support of HFHI Values:
o Humility - We are part of something bigger than ourselves.
o Courage - We do what's right, even when it is difficult or unpopular.
o Accountability - We take personal responsibility for Habitat's mission
* Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity's code of conduct.
The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate's qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance.
For work locations in the US, the target hiring range for this position is $123,675 - $138,225. The salary range for this position is between $116,000 - $175,000 per year.
Staff hired on a hybrid basis in the United States near an HFHI office location (Atlanta, Georgia / Americus, GA / Washington D.C.), are required to report to the office on Tuesdays.
Habitat for Humanity, founded in 1976, is a global, Christian-based nonprofit organization that grew out of an intentionally multi-racial community in rural Georgia. Seeking to put God's love into action, Habitat brings together people of all faiths and people of no faith to build homes, communities and hope. Working alongside each other, we help families and individuals build and improve places to call home and achieve the strength, stability and self-reliance they need to build better lives for themselves. Habitatseeks individuals who have a willingness to affirm these principles and values.
At Habitat for Humanity International, we embrace a history rooted in creating equity and take our mission seriously by courageously committing to a culture and workplace where all staff feel safe, welcome, visible, respected, supported and valued. As an equal opportunity employer, we realize that our success depends upon building an inclusive workforce of diverse perspectives and encourage people of varied races (which is inclusive of traits historically associated with race, including, but not limited to, protective hairstyles and hair texture), ethnicities, national origins, tribes, religions, ages, gender identities and expressions, genders, sexual orientations, marital statuses, disabilities, veteran/reserve national guard statuses, socio-economic statuses, thinking and communication styles to work with us.
We also require that all staff take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities (especially children), and all those with whom we work. In line with the prevention of sexual exploitation and abuse, all staff must pass a thorough background screening and will be held accountable to upholding our policies around ethical behavior, including safeguarding and whistleblowing.